Got a question? Here're our answers.

Didn't find what you're looking for? Feel free to reach out to us at info@taegukimchi.com or message us on Facebook — we’re happy to help!

📌 Frequently Asked Questions (FAQ)

Got a question? Here are our answers. Can't find what you're looking for? Reach out to us

at info@taegukimchi.com — we’re here to help!

About Kimchi

What is kimchi?

What’s special about Tae-Gu Kimchi?

What ingredients are used in your kimchi?

I heard kimchi is packed with probiotics that are good for my guts, is that true?

Our Product and Packaging

What’s special about Tae-Gu Kimchi?

How is your kimchi made?

How fresh is the kimchi I get?

Storage & Shelf Life

How should I store my kimchi?

How long does your kimchi last?

Ordering and Shipping

What are your shipping options and delivery times?

Do you offer local pick-up or delivery?

How do you ensure the kimchi stays fresh during shipping?

If my bag is bloated, did the kimchi go bad?

Customer Service and Policies

What is your return/exchange policy?

What should I do if my order arrives damaged or incorrect?

Can I track my order?

Do you offer bulk or wholesale options?

Business and Community Engagement

Where do you source your ingredients?

Do you participate in farmers’ markets or events?

How can I stay updated on new products or promotions?